Sincere Points

Points earned for a transaction/spend is subject to final approval.

Pending points are posted and made available in next month's statement cycle. Typically this is in the first week of the following month of the transaction. This is to ensure the retailer’s return policy is adhered to.

Posted Points

When the points are posted (in a statement cycle), they are available in the app and you may redeem it for cash back into your account to spend it however you like or donate it to animal shelter meals.

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